Team focus: Welcome Vizlib’s new Lead Technical Support Engineer

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A great team is one where the team members are always there when you need them. And our clients are definitely part of our team! When you need technical support, we’re there to help because you’re our first priority.

With our new Lead Technical Support Engineer at the helm, we believe it’ll be smooth sailing from data to insights to additional business value!

Welcome, Raza Edah-Tally!

Random Facts & Background

Life before Vizlib: I’ve been providing technical support for over 15 years and I’m still loving it. I consider myself a professional Application Support Guru! ?

Role at Vizlib: I provide our clients with the premium support they deserve in my role as Lead Technical Support Engineer, with the help of my fantastic team!

Special skills: I’m a people’s person and relish any opportunity to bring diverse individuals and skills together to make the impossible possible.

Behind the scenes: I love photography (and he’s good at it!), cooking, and playing Call of Duty. I also enjoy watching tv shows like The West Wing, as well as Battlestar Galactica (the more recent version) and The Big Bang Theory. I’m currently watching Picard, but I am also a fan of Star Wars!

Favourite emoji: Baby Yoda (Yes, he’s clearly a sci-fi nerd. Nice! ?)

Favourite quotes:

“When we strive to become better than we are, everything around us becomes better too.” Paulo Coelho

“Don’t judge each day by the harvest you reap but by the seeds that you plant.” Robert Louis Stevenson

And if we judge Raza by his quotes (and his excellent work!), he is an individual of principle, and a more than welcome addition to the Vizlib team!

? Connect with Raza on LinkedIn!