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Team focus: Welcome Vizlib’s new Customer Success Manager US

Team focus: Welcome Vizlib’s new Customer Success Manager US

 

At Vizlib, we’re happy when our customers start realising more value from their data. You have shown us that the secret to great customer experience is working together! 

 

We partner with you to ensure you get more from your data. More power together! ?

 

And to continue providing you with exceptional experiences, we need the best team. Our new addition to the Vizlib family, Marc Haynes, fits the bill perfectly!

 

Random Facts & Background

 

Life before Vizlib:  I am passionate about customers!  Fortunately, I’ve been able to channel my energy into keeping customers happy through executive and management roles in customer success and E-commerce, including my last role, Director of Customer Success, Salesforce Commerce Cloud. 

 

Mission at Vizlib: I am truly excited to join the Vizlib team and begin this new adventure as Customer Success Manager for the US.  I love the team spirit here. From day one, and from the top down, you become a part of the family and always feel 100% supported.

 

Favourite chart: Vizlib Line Chart! It’s super customisable and one of my favourite visualisations for its clear points and stories. 

 

Behind the scenes: Before entering college, I was training to be a professional swimmer, and broke records for backstroke speed in the US nationwide competitions! Otherwise, I love to explore NYC on long walks with my daughter, frequent the ballet at Lincoln Center, read a lot of books, and sing and dance for no audience (thankfully). I also make a delicious Negroni! (And apparently, this drink should be stirred, not shaken for the perfect cocktail blend!)

 

Favourite emoji:

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Favourite quote:  It may not be a quote, but I have always found a lot of power and clarity in asking yourself, “Why?” 

 

And, at Vizlib, we love those with curious minds! Welcome, Marc!

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